Products
All products listed are for United Kingdom delivery only - subject to availability at time of ordering. Orders will be executed as closely as possible to images displayed but seasonal variations may affect floral content.

Pricing
All prices quoted include delivery charge, service charge and VAT at the current rate. We reserve the right to change our product offering and pricing without notice.

Cancellation and Returns Policy
Due to the perishable nature of goods ordered and/or the production period and order processing involved we are not able to accept cancellation of orders.

A relevant care instruction card will be attached with orders for perishable goods. It is advisable that these instructions are adhered to. We always endeavour to send product in an optimum condition of freshness and quality. The ‘shelf-life’ is dependant on consumer care and the conditions in which the product is kept. Refunds therefore will be at our discretion. Should there be any cause for dissatisfaction please telephone us on: Freephone 0880 068 4808 (UK customers only). Overseas customers: +44 (0) 1522 522529. Alternatively e-mail: chloe@stems.co.uk.

Privacy Statement

Any personal details you provide will be kept confidentially, in accordance with the Data Protection Act 1998. Your details will not be sold or passed to any other commercial organisation for marketing or mailing list purposes. We may however contact you from time to time by e-mail or post with details of other products or services available from Stems from Lincoln. Should you prefer not to receive this information, then we will remove your name from our database. Please e-mail chloe@stems.co.uk accordingly.

Law

This site is governed and protected by English Law - therefore orders may not be accepted by persons under the age of 18 (eighteen) years.

We reserve the right to change our Terms and Conditions without notice. This also applies to pricing and availablity of our products.